What is Fully Managed Support?
All our VPS plans come with Fully Managed Support in which you get any kind of support without paying any additional cost. Fully managed support means we will manage almost any type of issue as well as configuration request for your server. However, Custom software/script installations/configuration or troubleshooting issues like configuration of ffmpeg+mplayer+mencoder will not be considered in this fully managed support.
Our team is being as talented as they are always looking for a new challenge. We welcome new challenges. We provide following services free of cost in all our Fully Managed VPS Hosting plans :
» Assistance for cPanel and other various control panel issues.
» Backup configurations.
» Basic website related issues (i.e. Internal Server Errors, 404s, etc).
» Custom apache configurations (i.e. mod_python, mod_ruby, mod_wsgi).
» DNS Configuration.
» E-mail configuration.
» Failure of server to boot.
» Firewall setup & troubleshooting.
» Google Apps setups.
» Hardware failure.
» Initial server hardening and optimization.
» Load issues or sluggishness.
» Network related issues.
» Package install via package manager (i.e yum,rpm).
» Perl/PECL module/extension installations.
» Security audits.
» Software upgrades & migrations. (i.e. php, mysql).
» Task automation.
» Troubleshooting script configurations and/or website errors.
» And much more.
Note: Custom Script installations are not covered by our managed services. These types of installations which may have an approximately more than 30 minutes of administration time to be set up will be given an installation quote prior to being done. In such cases, you are free to accept or reject the installation quote.