I have a background of IT but not much aware about managing IIS, FTP, DNS, etc.. I have just hosted my first website with the help of tech team and now I am able to manage it by myself. Even I am now familiar with entire procedure and do everything.
Server performance and service quality are far better than what I have expected!
November 27, 2015
I have been with PlatinumVPS since many months. They are providing best support to customers. The chat support technicians are always ready to assist and fix the issue within few minutes. I have never faced any support issue till date.
I have recommended this host to my other friends as well...
November 26, 2015
My developer was not reachable and I needed to fix my website error urgently. Tech support resolved my website issue out of courtesy and saved my day.
I am very much impressed with the customer service..
November 25, 2015
I am not an IT guy and do not have any knowledge about DNS and other stuff.. PlatinumVPS team did these all on my behalf. I have taken correct decision by choosing such hosting provider. The chat representatives are always ready to assist us. Fully satisfied with the managed service.
November 23, 2015
I was facing a problem in creating an account in my control panel. A tech not even assisted but also taught me the process and guided in right direction...
Thank you guys for being so much helpful!
November 20, 2015
Overall, I am very much impressed with the high quality web site, low price and super fast server speed.
I needed support about an invoice I was paying for my annual renewal. It was the weekend and was very surprised to get a response from their billing team, answering my question, right away. They were polite and responsive....excellent customer service.
February 21, 2014